Privacy Policy

How we handle and protect your information

Last Updated: October 24, 2025
Your Privacy Matters

We're committed to protecting your personal info like we protect classic engines.

Introduction

Look, we get it - nobody really enjoys reading privacy policies. But here's the deal: at Rune Shroud Legacy Auto Masters, we handle your personal info with the same care we'd give a pristine '67 Mustang fastback. This policy lays out exactly what we collect, why we need it, and how we keep it safe.

We're a classic car restoration shop based in Vancouver, BC, and we're not in the business of selling data or anything shady like that. We just wanna restore your ride and keep your info secure while doing it.


Information We Collect

When you reach out for a quote or bring your classic in for work, we'll need some basic stuff:

  • Your name (first and last)
  • Phone number - so we can call when your baby's ready
  • Email address for updates and invoices
  • Mailing address for any paperwork or parts delivery
  • Vehicle info - make, model, year, VIN, current condition

Pretty straightforward stuff. We're not asking for your mother's maiden name or anything weird.

When it's time to settle up, we might collect:

  • Payment card details (processed securely through our payment processor)
  • Billing address info
  • Transaction history for warranty and service records

We don't store full credit card numbers on our systems - that's handled by our secure payment partner who's PCI compliant and all that jazz.

When you visit our website, we automatically pick up some tech stuff:

  • IP address and general location info
  • Browser type and device you're using
  • Pages you visit and how long you hang around
  • Referring website (how you found us)

This helps us figure out if our site's working properly and what folks are interested in. Nothing creepy, just basic analytics.


How We Use Your Information

We're not collecting data for fun. Here's what we actually do with it:

Service Delivery

Processing your restoration orders, scheduling work, updating you on progress, and delivering the finished product.

Communication

Responding to your questions, sending quotes, providing updates, and occasionally sharing news about special offers or new services.

Record Keeping

Maintaining service histories, warranty records, and documentation for your vehicle's restoration journey.

Improvement

Analyzing how folks use our site and services so we can make things better and figure out what classic car owners actually need.


Who We Share Data With

We're pretty protective of your info, but sometimes we gotta share it with trusted partners to get the job done:

Our Promise

We'll never sell your personal information to third parties. Period. That's not how we roll.

  • Parts Suppliers: When we need to order specific components for your restoration, we might share vehicle details and shipping info.
  • Payment Processors: Secure financial services handle your payment info - they're certified and way more secure than us trying to do it ourselves.
  • Service Providers: Cloud storage, email services, scheduling tools - the tech stuff that keeps our shop running smoothly.
  • Legal Requirements: If the law says we gotta hand over info (court orders, regulatory stuff), we will. But we'll only give what's required.

Cookies & Tracking Technologies

Yeah, we use cookies - but not the chocolate chip kind. These are small files that help our website remember you and work better.

Cookie Type Purpose Duration
Essential Make the site function properly - you can't opt out of these Session
Analytics Help us understand how people use the site 1-2 years
Preferences Remember your settings and choices 6 months

You can manage cookies through your browser settings if you wanna turn 'em off, but the site might not work as smoothly.


Security Measures

We take security seriously - like, really seriously. Your data's protected with multiple layers of defense:

Encryption

SSL/TLS encryption for all data transmission

Access Control

Limited staff access on need-to-know basis

Secure Storage

Protected servers with regular backups

Heads Up: No system's 100% hack-proof. We do our best, but we can't guarantee absolute security. It's like locking your classic in a garage - pretty safe, but not Fort Knox.

Your Privacy Rights

You've got rights when it comes to your personal info. Here's what you can do:

Access Your Data

Request a copy of what personal info we've got on file for you.

Correct Mistakes

Update or fix any inaccurate information we have about you.

Delete Data

Ask us to delete your info (unless we need it for legal reasons).

Opt-Out of Marketing

Unsubscribe from promotional emails anytime you want.

To exercise any of these rights, just shoot us an email at info@runeshroudlegacy.info or give us a ring at (604) 555-7823. We'll get back to you within 30 days.


Children's Privacy

Our services aren't aimed at kids under 18. If you're a parent and think your kid's given us their info, let us know right away and we'll delete it. Classic car restoration ain't really a kid's game anyway - these projects take patience and deep pockets!


Changes to This Policy

Sometimes we gotta update this policy - maybe the law changes, or we add new services, or we just realize we can do better. When that happens:

  • We'll post the updated version right here with a new "Last Updated" date
  • If it's a big change, we'll send you an email heads-up
  • You should probably check back occasionally to stay in the loop

Continuing to use our services after changes means you're cool with the updated policy.


Questions About Privacy?

Got questions, concerns, or just wanna chat about how we handle your data? Don't be shy - reach out!

Call Us (604) 555-7823
Email Us info@runeshroudlegacy.info
Visit Shop 1847 Industrial Way, Unit 12

Ready to Start Your Restoration Journey?

We're here to bring your classic back to life with the care it deserves.

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